Quality Control Protocol

When Production Department brings QC to Customer Service:
1. Mark QC Production Complete
  -If QC Product is put with the original order, also mark Item #2 as complete
2. Update Quality Control Monitoring
  -Notify Customer or Sales Rep (Depending if the order is to be picked up or delivered)
  -Update Notification Board if QC Order is for Pick Up
  -Change Quality Control Status 
3. If there are any RECOVERY Products put them in a bag with a sticker with instructions and tape the bag to the QC Box

​ When Customer Picks Up QC Order:
1. Show completed product
2. Ask if they are interested in the RECOVERY PRODUCT if there is any
3. Update the Quality Control Monitoring Board
4. Remove QC Order(s) from Pick Up Board

When Rep Delivers Quality Control Product:
1. Show completed product
2. Ask if they are interested in the RECOVERY PRODUCT if there is any
3. Update the Quality Control Monitoring Board
4. Remove QC Order from Rep Delivery Board

When Quality Control Product is Shipped:
1. Let REP know there is RECOVERY PRODUCT to ask about (text them a picture)
2. Update the Quality Control Monitoring Board
3. Rep to send Bookkeeping a Task Update on Recovery